Nicoya “Nikki” Ritter
864 Katie Court, Ammon, ID 83406
Phone: 623-606-8179 | nicoyar@gmail.com
Objective: To utilize my vast sales and customer service experience to help provide new product options and customer support to current and potential customers which will ultimately improve customer satisfaction.
Background
Sales & Customer Support:
- Over 15 years experience in various sales positions including Marketing Director of Courseware Connection, Conquest Training, and SavingDinner.com.
- 2 years experience selling and training others in the Sandler Sales System.
- 6 years experience as a Customer Service and Sales Manager with SavingDinner.com. Responsibilities included exceeding sales goals on a monthly basis, managing, training, and working within all levels of customer support, and creating an affiliate program to improve sales.
- Proficient in Windows, all Microsoft Office products, Internet, and various graphic art programs.
- 13 years experience on the internet which includes writing customer support emails, FAQ pages, blogs, emails, promotional materials, product descriptions, creating graphics, videos, ads, and various social media campaigns.
- Experience in online marketing, website design, graphics, social media, and blogging.
Additional Information:
- Skilled at overseeing large projects and breaking them down into manageable segments for sales and customer support purposes
- Proven ability to build strong customer/client relationships
- Proficient in writing sales copy
- Volunteer early morning high school seminary teacher for 10 years
- Well-organized, self-motivated individual with ability to rapidly learn new tasks
- Track record for consistently meeting goals and delivering a high level of job performance
References available upon request.
